Questionnaire This form is used to help us understand your current hosting arrangement so that we can make the migration process as seamless as possible.Step 1 of 6 - About You0%Before we begin...Before we begin, make sure you are the person that should be taking this survey/questionnaire. This questionnaire is somewhat technical in nature and requires knowledge about your website, email and hosting services.About youTell us more about you and your company.Company NameJob Title, Role or ResponsibilityWhat is your job title or role within your company?Name* First Last Phone*Email* Who helps you with technology problems? Select all that apply.*For this question, IT staff includes people that maintain your computers, network, or even your website and email. I (we) do it all We have on-site IT staff We have off-site IT staff Not sureAbout your websiteNow we'd like to discuss your current website. In order to migrate your website we will need to know where it's hosted, how to manage the site, FTP credentials, etc.What is your website address?*If you have more than one website please list your primary website. Do you use any of the following on your website?This is a list of popular content management systems and shopping cart software used to build and manage websites. WordPress Joomla! Drupal OpenCart Magento DotNetNuke Wikipedia Community Server WooCommerce WP e-Commerce PrestashopDoes your website use SSL (HTTPS)?*If you can access your website using https://www.your-domain.com then you probably have an SSL certificate installed that will need to be moved.You typically use SSL to secure certain parts of your website like shopping carts and sign in forms. Yes No Not sure About your website hostingThese questions are aimed at finding more about the company that hosts your website.Do not enter any usernames or passwords. We will call to get those at another time.Who currently hosts your website?*These are some of the most popular hosting companies. If your hosting company isn't listed please enter it in the "Other" box below. GoDaddy 1&1 Bluehost DreamHost Google HostGator Hostway Intuit iPage Laughing Squid LiquidWeb MediaTemple Network Solutions Rackspace Shopify Softlayer Squarespace Not sure Do you have login credentials to your hosting company's control panel?*When you signed up for hosting you probably received an email about how to access your control panel where you can manage FTP users, create mailboxes and more.Your control panel typically looks like cp.your-domain.com or cp.your-hosting-company.com. Yes No Not sure Do you have FTP credentials to access your site files?*FTP stands for File Transfer Protocol and it is used to upload code, images and documents to your website with specialized software such as FileZilla. Yes No Not sure Do you have database credentials to access your database (if applicable)?*Many Content Management Systems rely on databases such as MySQL or Microsoft SQL Server to store data. If your website was built with WordPress, Joomla, Drupal or similar software then you definitely have a database. Yes No Not sure About your domain name registrarYour domain name registrar may also be where your DNS settings are located.Where is your domain name registered?*Where did you initially purchase your domain name? Did you buy your domain name at the same time as your hosting package or did you buy the domain somewhere else? GoDaddy 1&1 Register Network Solutions Namecheap Internic Tucows Not sure Do you have login credentials to access your domain registrar?*Your domain registrar is someone like GoDaddy and is typically different from your hosting company. You may occasionally receive emails from your registrar telling you that your domain name is about to expire and you need to renew. Yes No Not sure Where are your name servers located?*When you buy a domain name from GoDaddy they are the registrar for your site. You don't have to have your name servers with GoDaddy or even host your website there. You can point your name servers to someone like Rackspace who will manage your DNS settings for you. At my registrar. I forward my IP address to my hosting company. At my hosting company. I maintain them there. Not sure About your email hostingNext we would like to know more about your current email solution.Are you using Microsoft Exchange for your email?*You may have a dedicated server in your office, a dedicated server at your hosting company or a hosted solution at your hosting company, or somewhere else.Not sure? Dedicated servers typically cost several thousand dollars per year and require IT staff to perform regular maintenance while hosted Exchange solutions are approximately $10/month per user. Yes, we have an in-house dedicated server Yes, but I'm not sure where the server is located Yes, we use a hosted external solution No, we don't use Microsoft Exchange Not sureWho hosts your email?* Google (free or paid) Our hosting company A different hosting company We have an email server at our office We have an email server off-site Not sure How many email accounts does your company have?*You typically have one email account per user but don't forget about generic accounts like [email protected] or [email protected]. Not applicable 1-49 50-99 100+ Not sure When you're in the office, what software do you use to access your email? Select all that apply.If you use Outlook 2010 but some users are still using Outlook 2007 or prefer to use their browser to access email please select all three options. Outlook 2010 Outlook 2007 Outlook 2003 Outlook 2002 Outlook Express Browser (Internet Explorer, Chrome, Firefox) Opera Thunderbird Windows Mail Mac Mail Eudora EntourageWhen you're on the go, what mobile devices do you use to access your email? Select all that apply.If some users have iPhones while other users have BlackBerrys please select both options. Apple (iPhone, iPad) Blackberry Windows Mobile Android Samsung Instinct Mobile Sync for Webmail; Windows Phone 7 and 8 Mobile Sync for Webmail; Android Mobile Sync for Webmail; iPhone and iPadLast page!Anything we missed?Use the space below to share any other details about your website, email or hosting that we may have missed.
