About
About 37SOLUTIONS
Started in 2002. Based outside Pittsburgh, Pennsylvania. All engagements are remote — which means we work with businesses anywhere, and location has never been a constraint.
What We Do
37SOLUTIONS provides senior technical advisory to small and mid-sized businesses that don't have in-house technology leadership. That means being the person in the room when a technology decision needs to be made — platform selection, vendor evaluation, infrastructure strategy, security posture, AI tool adoption — and being accountable for the outcome.
Most of our clients came to us for website care or hosting help. What they actually needed was someone who already knew their setup, thought ahead, and could be reached when something went wrong or a decision needed to be made. That's the relationship we build.
Website care, managed hosting, and email management are real services — they're handled by our managed services team at Concierge Web Hosting. The advisory relationship lives here.
About Greg Duffie
Greg is the owner of 37SOLUTIONS. He's been building and managing technology since before most people knew what a browser was — starting with a Commodore VIC-20 that burned up after six straight hours of coding, and an accounting degree he mostly spent in the computer lab tinkering with VAX scripts and MUDs.
After college he went into database administration — working across marketing, legal, and financial services — and eventually built out a home server rack running web, database, and email infrastructure while teaching himself everything he could about DNS, SANs, and firewalls. His first client was his homeowners' association. They wanted a website; what they actually needed was someone to manage it. That distinction is still what 37SOLUTIONS is built around.
For the past eight years he's been the senior technical lead on a large-scale healthcare data platform — responsible for architecture, performance, infrastructure, and release quality on a production system managing thousands of clinical locations. Before that, similar work across marketing data operations, legal, eDiscovery, and financial services.
The technical breadth — SQL Server and data infrastructure, network architecture, hosting operations, and security — means there's no vendor domain that requires a separate introduction. Twenty-plus years of production engineering across industries that don't forgive bad technical decisions. That's what equips the oversight work.
In Practice
What the Advisory Work Actually Looks Like
The advisory work here isn't theoretical. It's built on two decades of hands-on engineering on production systems — and a pattern of problems that show up in businesses of every size when no one owns the technology picture.
Platform Migration Under Pressure
A client's hosting provider went unresponsive during a critical business week. We diagnosed the situation, coordinated the move to a stable platform, and established monitoring so it couldn't happen quietly again. They'd been on the wrong infrastructure for three years — not because anyone chose poorly, but because no one was watching.
Email Deliverability Crisis
A firm's outbound email had been silently landing in spam for weeks. No one knew until a time-sensitive communication nearly failed. We traced it to a missing SPF record, a misconfigured DKIM setup, and a domain that had been flagged after a previous vendor's negligence. Resolved in 48 hours; monitored since.
Vendor Decision, Reconsidered
A healthcare client was days from signing a significant platform contract. We reviewed the technical requirements against the contract terms, identified three capability gaps the vendor hadn't disclosed, and helped them select a system that already integrated with their existing infrastructure. The original contract would have required a full platform migration within 18 months.
Industry Experience
Why “37”?
The short answer: it's the owner's two-digit birth year, reversed.
But after landing on 37, we noticed it had a few other things going for it. For starters, 3+7 = 10, and 10 in binary is 2 — which is the setup to our favorite nerd joke:
There are 10 types of people in the world. Those who understand binary, and those who don't.
We also needed a name that could hold everything together. We didn't want to buy 37 domain names, and “solutions” was the honest word for what we actually do. So: 37SOLUTIONS.
A few more things about the number 37, because we can't help ourselves:
- 37It's a prime number.
- 37It's the normal human body temperature in degrees Celsius.
- 37Shakespeare is thought to have written 37 plays.
- 37SPAM (the canned meat) was invented in 1937.
- 3737 × 2 = 74 − 1 = 73, and 73 backwards is 37 — it's the only two-digit number that works that way.
Why not 38solutions? That's just crazy talk. Who could come up with 38 solutions?
How We Work
We stay lean on purpose. Rather than building out a large staff, we rely on a small network of trusted partners for specialized work — design, development, managed IT, SEO. That keeps our overhead low and our focus tight.
Most client relationships are long-term. We're not looking to flip projects and move on. If you want someone who'll still know your setup five years from now and be available when something actually matters, that's what we do.
Contact us to talk through what you need.