Legal & Policies

Last reviewed: March 2026

Our legal documents are written to be clear and readable. If you have questions about any of these policies, please contact us directly.

Terms of Service

The agreement governing your use of 37SOLUTIONS services, including service scope, payment terms, liability limitations, and termination conditions.

Last updated: March 2026

How we collect, use, store, and protect your personal information when you use our website and services.

Last updated: March 2026

The rules governing how 37SOLUTIONS services and hosted infrastructure may be used, including prohibited activities and enforcement.

Last updated: March 2026

How 37SOLUTIONS uses artificial intelligence tools in our operations, what that means for your data, and our standards for AI disclosure.

Last updated: March 2026

How to report security vulnerabilities to 37SOLUTIONS, what is in scope, and what to expect when you report an issue.

Last updated: April 2026

The standard service agreement for hosting and managed services clients, covering included services, billing, hourly rates, and terms of engagement.

Last updated: May 2026

What is and isn't refundable for website care plans, email hosting, support plans, prepaid hour blocks, and billable hourly work.

Last updated: May 2026

How 37SOLUTIONS bills for hosted services, when invoices are issued, and what happens when payment is late or a service is cancelled.

Last updated: May 2026

Questions about our policies? Contact us and we'll respond promptly.