Services
Senior Technical Oversight.
For Businesses That Need It
We work with small and mid-sized businesses that don't have in-house technical leadership. Strategy, oversight, vendor management, and the judgment to know when something actually needs fixing.
All engagements are remote. Some clients call this fractional CTO work. We just call it doing the job.
On-Demand Engagement
Basic Advisory
On-demand access to senior technical judgment. You bring a specific question, decision, or situation — we give you a direct, unbiased answer. No retainer required. Good for businesses that need occasional technical input without ongoing overhead.
- Vendor and platform second opinions before you commit
- Pre-launch or pre-migration technical review
- Security and risk assessment for a specific concern
- Technology due diligence for a contract or acquisition
- One-time infrastructure or architecture review
- Honest assessment of your current technology posture
$150–$300/hr · billed to scope
Ongoing Engagement
Infrastructure Oversight
Ongoing technical accountability across your digital stack — web, email, DNS, hosting, and third-party integrations. Not hands-on maintenance, but the strategic layer above it: knowing what's running, what's at risk, and what needs attention before it becomes a problem.
- Infrastructure monitoring and escalation coordination
- Vendor and hosting relationship management
- DNS, email deliverability, and domain oversight
- Integration health and dependency tracking
- Incident coordination when things go wrong
- Regular technical status check-ins and reporting
Monthly retainer · scope defined at engagement start
Project Engagement
Vendor & Platform Selection
A structured process for evaluating and selecting technology vendors and platforms. We define requirements, evaluate options against your actual needs, and deliver a clear recommendation — not a shortlist that puts the decision back on you. Available as a standalone project or as part of an ongoing retainer.
- Requirements definition and decision criteria
- Vendor RFP management and response evaluation
- Platform due diligence and technical capability review
- Contract review and negotiation support
- MSP, hosting, and infrastructure vendor selection
- Migration planning for approved platform transitions
Project-based or included in retainer engagements
Retainer Engagement
Strategic CTO-Level Partnership
The deepest engagement level. We function as your senior technology officer — accountable for the full technology picture, present for major decisions, and available when something critical comes up. Built for businesses that want long-term technical leadership without the full-time hire.
- Technology strategy, roadmap, and budget oversight
- Full vendor portfolio management and accountability
- Executive-level technical communication and reporting
- Security posture and compliance guidance
- Growth and platform transition planning
- Priority availability for escalations and urgent decisions
Monthly retainer · availability and scope defined at engagement start
Execution Services — Available Through Our Partner Brands
Website care, design, and search are execution tasks that require dedicated teams. These are handled by our sister brands. For clients in an advisory engagement, we coordinate and manage these relationships on your behalf.
Website Care and Maintenance
Updates, backups, monitoring, and ongoing WordPress care. Coordinated through our managed services team.
conciergewebhosting.com →Web Design and Development
New sites, redesigns, and development projects. Coordinated through our design and development team.
conciergewebdesign.com →SEO and Paid Search
Search engine optimization and PPC campaign management. Handled through our search properties.
serpfu.com →Getting Started
How This Works
Every engagement starts with a conversation — not a proposal deck. We want to understand your situation before we tell you what it's going to cost. Most clients start with a specific question and figure out the right engagement structure from there.
All engagements begin with a no-cost conversation. We'll tell you honestly whether there's a fit before either of us commits to anything.