Case Studies

Real Results for Real Businesses

We measure success in uptime percentages, load-time reductions, and hours handed back to business owners. Here is a selection of problems we have solved and outcomes we have delivered.

Construction

Regional Contractor Gets Professional Web Presence and Email Without the Vendor Sprawl

A regional general contractor operating on word-of-mouth for a decade needed a credible online presence to compete for larger commercial bids. They had a domain sitting unused and nothing else. We handled domain transfer, email setup, hosting, and website launch through coordinated sister properties — single point of accountability from day one.

Result

Site live in three weeks, all accounts documented and under owner control, first commercial bid submitted within 30 days of launch

Website HostingRead Case Study
Professional Services

Ten Years of Domain Decisions, Untangled in Six Weeks

A regional consulting firm had accumulated 17 registered domains across five registrars, three hosting accounts they weren't sure were still active, DNS managed in four different places, and email forwarding rules on abandoned domains silently feeding a decade-old CRM. Nobody at the company had the full picture — including the owner. We mapped it, cleaned it up, and handed it back documented.

Result

17 domains mapped and ownership documented, 9 consolidated under one registrar, two dormant hosting accounts cancelled, all DNS moved to a single managed zone, critical email forwarding dependency discovered and resolved 18 days before the domain was set to lapse

InfrastructureRead Case Study
E-Commerce

WooCommerce Store Migration Cuts Page Load Time by 60%

A regional outdoor gear retailer was losing conversions due to a slow, poorly maintained WordPress install on shared hosting. We migrated their WooCommerce store to managed infrastructure, rebuilt their deployment pipeline, and cut average page load time from 8.2 seconds to under 3.

Result

60% faster load times, 22% increase in completed checkouts

WordPress HostingRead Case Study
Professional Services

New Financial Planning Practice Gets Email, Domain, and Website Foundation Right from Day One

A solo financial planner leaving a larger firm to start an independent practice needed a professional domain, business email, and a basic website — without creating the kind of vendor mess that would need cleaning up in two years. We set up the foundation correctly from the start and documented everything.

Result

Full technology foundation live in under two weeks, zero rework required at 18-month follow-up

Business CommunicationsRead Case Study
Healthcare

Security Hardening Eliminates Recurring Malware Infections for Medical Practice

A multi-location medical practice had experienced three separate malware incidents in 18 months on their patient-facing website. We conducted a full security audit, rebuilt the site on a hardened stack, implemented WAF rules and daily scanning, and established a proactive maintenance plan.

Result

Zero security incidents in 14+ months post-engagement

Website CareRead Case Study
Hospitality

Boutique Hotel Hands Off Website Management, Focuses on Guests

A boutique hotel owner was spending 4–6 hours per month managing plugin updates, backups, and broken page elements on their WordPress site. We onboarded them to a Website Care plan, took over all maintenance, and added a staging environment to safely test changes before going live.

Result

Owner reclaims 5+ hours/month, zero broken-update incidents since onboarding

Website CareRead Case Study
Professional Services

Law Firm Moves Off GoDaddy, Achieves 99.98% Uptime

A 12-attorney law firm was experiencing regular downtime and sluggish performance on a budget shared host. We migrated their site to managed Nexcess infrastructure, configured Cloudflare for edge caching and DDoS protection, and set up real-time uptime monitoring.

Result

99.98% uptime over 12 months, 3x improvement in Core Web Vitals

Website HostingRead Case Study
Manufacturing

Industrial Supplier Resolves Email Deliverability Issues, Recovers Lost Leads

A manufacturer's transactional emails and quote requests were landing in spam folders, causing an estimated 15–20% lead loss each month. We audited their DNS records, implemented SPF, DKIM, and DMARC correctly, and migrated outbound email through a dedicated sending domain.

Result

Email deliverability reached 98.4%, lead response rate increased 18%

InfrastructureRead Case Study
Manufacturing

PCB Manufacturer Cleans Up Technology Stack Before Ownership Transition

A PCB manufacturer going through a planned ownership transition needed a complete audit of their technology environment before the deal could close. Years of accumulated vendor accounts, undocumented access, orphaned subscriptions, and a partial server migration had left the stack in a state that created due-diligence risk. We documented, cleaned up, and produced a handoff-ready technology summary.

Result

Full technology audit and remediation completed in six weeks, deal closed without IT due-diligence issues, incoming ownership team had documented access to every system from day one

InfrastructureRead Case Study
Healthcare

Expanding Medical Practice Gets Technology Coordination Across Three Locations

A medical practice adding its second and third locations had hit a coordination wall: different IT vendors at each site, email deliverability failures affecting patient communications, a patient portal that worked at two locations and not the third, and no single person with technical ownership across the whole operation. We stepped in as fractional technical advisor and fixed it.

Result

Single vendor point of contact across all locations, patient portal issues resolved in 47 days, documented technology roadmap covering 18 months

IT ServicesRead Case Study
Nonprofit

Nonprofit Consolidates Fragmented IT Under a Single Managed Plan

A mid-size nonprofit had email, hosting, and IT support spread across five vendors with no documentation and no monitoring. We audited the full environment, consolidated vendors, migrated email to Google Workspace, and took over ongoing IT management.

Result

IT costs reduced by 34%, all systems documented and monitored

IT ServicesRead Case Study

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